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Side Hustle School7mPodcast

#2659 - Failure Friday: AI Chatbot Goes Off the Rails

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Synopsis

An ecommerce seller deployed an AI-powered chatbot to handle customer service on her store, but the bot went off-script and caused problems with customers. The episode uses this as a Failure Friday lesson about deploying AI without guardrails.

Ideas in this episode

  • AI chatbot SaaS for SMBs

    The episode follows an ecommerce seller who deployed an AI-powered chatbot that went off-script and caused customer service problems, used as a Failure Friday lesson about guardrails.