BPO for local government
A business process outsourcing firm that handles back-office administrative work (permits, licensing, billing, customer service) for municipal and county governments.
The idea, in plain language
A business process outsourcing firm that handles back-office administrative work such as permits, licensing, billing and customer service for municipal and county governments. It is named alongside AI estate planning as one of two ventures Joe Lonsdale pitches on MFM. Specific revenue or contract sizes are not quoted.
Where the sources agree
- Back-office government work like permits, licensing, billing and customer service is outsourced to a private firm
- It is framed as a venture opportunity by an 8VC/Palantir founder
- It sits in the same MFM brainstorm as AI estate planning
What each source says
MFMFrom PayPal Intern to Starting 4x Billion-Dollar Companies | Joe Lonsdale Interview
MFM episode where Joe Lonsdale names BPO for local government as a startup idea alongside AI estate planning, pitched as a big-swing opportunity.
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