#1994 - Failure Friday: “We tried to be everything to everyone…”

Synopsis

The founder of Cleanlots, a long-running parking lot cleanup service, shares how the company expanded too quickly in its early years before refocusing on its core work. The lesson: trying to serve every customer segment diluted the business until it pulled back to its niche.

Ideas in this episode

• Exterior / commercial cleaning service

  The founder of Cleanlots describes how the long-running parking lot cleanup service grew too fast by chasing every customer segment, then refocused on its core niche to stabilize the business. The episode is a Failure Friday lesson on resisting the urge to be everything to everyone.