AI Agents are the new SaaS

Synopsis

Greg's agent-SaaS playbook: pick a workflow that already has a paycheck attached, shadow the human for 10–20 jobs, ship a minimum useful agent (triage, draft-and-approve, coordinator, bounded action), sell the pilot like labor, then productise the repeatable parts. Uses Slang AI (restaurant phone answer) and Same Day (home-services dispatcher) as case studies and closes with a 30-day zero-to-100 plan.

Ideas in this episode

• B2B bookkeeping / accounting SaaS

  Greg's agent-SaaS playbook supports adding an outcome-priced AI receptionist or booking agent for a vertical workflow, shadowing the human process for 10-20 jobs before productising the repeatable parts.

• Vertical AI agents (specialty)

  Greg's agent-SaaS playbook says to pick a workflow with a paycheck attached, shadow the human for 10-20 jobs, ship a minimum useful agent, and sell the pilot like labor. Slang AI and Same Day illustrate phone-answering and dispatcher-style agents that become productized software.

• AI phone receptionist / missed-call text-back for local businesses