5 Lessons in Business Negotiation from an FBI Hostage Negotiator

Synopsis
Shaan and Sam break down ex-FBI negotiator Chris Voss's five rules: imperfect information, tactical empathy (label), going for no, why leverage makes you worse, and being predictable — plus an Oprah-as-negotiator aside, negotiation prep, and a parenting-applicable tangent. Book/podcast promotion plus tactics.
Ideas in this episode
- Tuition negotiation service
Video covers 5 Lessons in Business Negotiation from an FBI Hostage Negotiator.